Activate Your CommBank card Online at www.commbank.com.au

CommBank Credit Card can be activated via two methods: CommBank online banking website, NetBank, and CommBank Mobile App. Either, way, you need to have an active NetBank account of your CommBank Credit Card to proceed with the activation. Through both the option, you can set up your card PIN for subsequent usage and transactions. After activation, primary cardholders can add cardholders to the credit card account too.

A briefing on CommBank

CommBank, also known as CBA is a multinational financial institution with branches across Australia, New Zealand, Asia, the United Kingdom, and the United States. CommBank’s headquarter is located in Darling Harbour, Sydney, Australia. CommBank’s full name is CommBank of Australia.

The bank provides a plethora of financial services and benefits including retail, institutional and business banking, insurance, fund management, superannuation, broking services, investment, and insurance. Worldwide, there are more than 1,100 branches with a 4,300 active ATM network. 

CommBank card Card Activation Option

CommBank offers a range of credit cards for both individual and business purposes. You can pick up yours among the low fee, low rate, and awards credit card. CommBank Credit card owners are required to register for the online banking portal NetBank as soon as they get their credit card through the mail. Only after registration, the user will get the option to activate their credit card for online and offline usage. Simultaneously, if you are a primary cardholder, you can activate any additional cards with your account too.

To activate your card, the first step is to register with NetBank. This applies to CommBank app users too. You can only register with NetBank via the website. After that, you can activate cards wither via the CommBank app or the NetBank web portal.

Activate CommBank card via NetBanking

Step 1: Set up Online Banking with NetBank (for both website and app users)

Avail day-to-day banking securely through a laptop or desktop. Register with NetBank by using your credit card information received via mail.

• Open your browser and visit www.commbank.com.au/banking/welcome
• Tap on Register for the NetBank tab.

• Enter the following information related to your credit card:

1. 16 digits Card Number.
2. Card Holder Type(Primary Cardholder/Additional Cardholder)
3. Card PIN(default PIN received securely via mail)

• Verify the captcha code.
• Click on the Next tab.
• Go through the prompts to confirm NetBank Client Number.
• Create a unique Password for the NetBank account. Set up security questions and answers.
• Complete the account set up.

If you do not have any of the credit cards and financial information asked above, please dial 13 2221 or visit your nearest branch to register for NetBank. 

Step 2: Log in to CommBank NetBanking Account

You are just one step away from activating your credit card. Access your created NetBank account anytime to activate and manage your credit card:

• Open your browser and visit www.commbank.com.au/banking/welcome
• Click on logon tab at the extreme top right corner.

• Select the NetBank tab.
• Enter the NetBank client number.
• Type in your Password.
• You may click on Remember my client number if you wish the portal to auto-fill your details on your next login. Do not perform this if you are accessing a public computer for security reasons.
• Click on Log On tab.

Step 3: Activating CommBank Credit Card

• Follow Step 2 to access NetBank account.
• Tap on Settings >NetCode.
• This will enable you to register a credit card with a mobile number where CommBank can send you to push notification or SMS for conforming credit card usage and transaction. It will also secure your card during the transactions, purchases, or customizing the account.
• Return to the NetBank home page.
• Again go to Settings>Security>Card Activation.
• Type in the last four digits of your credit card.
• Tap on Check.
• Enter the default Card PIN given and confirm.
• Set up a new PIN of your choice.
• Tap on Get NetCode.
• A security code will be sent to your registered phone number.
• Enter the NetCode on the given space.
• Click on Activate.

How to Reset the Password for CommBank Netbanking

If you forget your NetBank password, please go through these steps to reset it securely:

• Open your browser and visit www.commbank.com.au/banking/welcome
• Click on login tab at the extreme top right corner.
• Select the NetBank tab.
• Click on Forgot your password link.
• Enter 16 digits Card Number.
• Type in the Card PIN you had set during the activation
• Click on the checkbox beside I need to reset my NetBank password.
• Click on the Next tab.
• Go through the instructions. Keep the registered mobile number where the security code is to be sent near you as security code is crucial for a password reset verification.
• After resetting, return to the login page and access using newly set credentials.

ACTIVATE CommBank CARD via CommBank App:

CommBank is now available on both Google Play Store and App Store. Please refer to Step 1 of the NetBank activation first to activate the NetBank account. After that, you need to register your NetBank account with the CommBank App. After that, you can activate the card directly from the app.

1. Registering for the CommBank App:

Get started with the CommBank app to functionalize and manage your card here:

• Download the CommBank App.
• Open the app and log in using your NetBank ID (NetBank Client Number) and Password.
• Tap on Next.
• Click on Get NetCode SMS.
• A six-digit security code will be sent to your registered mobile number via SMS.
• Enter the code.
• Click on Continue.
• Set up the CommBank app PIN. This is not a Credit card or activation PIN. This is the security code to access your app. The App PIN should not be similar to the Default Credit Card PIN.
• Click on Next to confirm the permissions.
• Read all the Terms and Conditions and accept them all.
• You can also deregister old devices for added security. You can tap Skip to continue.

1. Activating CommBank Credit Card:

After registering your CommBank app, you can now activate your credit card directly.

• Open the CommBank app.
• Log in to your NetBank Account.
• Click on Card.
• Swipe to find the Card registered under the entered NetBank Account.
• Type in the last four digits of your Card.
• Create and confirm the New Card Pin. It should not be similar to the Default PIN or CommBank App PIN.
• Click on the Submit tab.

Contact Corner:

Secured Chat Box

Access Virtual Banking Assistant Ceba, by logging into NetBank via the app or NetBank website portal.

Phone

• Dial 13 2221(Australia)
• Dial +61 2 9999 3283(Overseas)
• Dial 1300 555 727 and ask for 13 2221(Speak and Listen)
• Dial 133 677 and then go for 13 2221(TTY or voice)

SMS Relay

Text to 0423 677 767 

References:

www.commbank.com.au/banking/welcome